EntangleTies™ Lifetime Warranty

Totwoo™ bracelets enable touch-based messaging with your partner, regardless of distance. To send a "Thinking of You" signal, tap your bracelet once to flash a blue light, then again for white lights. For a "Love You" message, tap once for blue, then long-press until it vibrates.

For a comprehensive guide on features and usage, visit our Quickstart Guide.

Yes, the Totwoo™ bracelet is compatible with both iOS and Android phones. You can easily download the Totwoo app from the App Store or Google Play. To use the bracelet, you'll need to have Bluetooth enabled and maintain a stable internet connection on your device. This ensures that the bracelet stays connected to the app and functions smoothly.

Setting up your Totwoo™ bracelet is quick and easy. Start by charging your bracelet, then download the Totwoo app from the App Store or Google Play. Enable Bluetooth on your phone and follow the in-app instructions to pair the bracelet. Once connected, you can customize your notifications and add your partner’s contact and much more.

For a detailed step-by-step guide, visitQuickstart Guide.

The Totwoo™ bracelets work over any distance as long as both bracelets are connected to the Totwoo app via Wi-Fi or mobile data. Whether you’re across the room or across the globe, the bracelets remain connected through the app, allowing you to send touch-based messages instantly.

This ensures that no matter where you are, you can stay in touch with your loved one.

The Totwoo™ bracelet has passed rigorous waterproof tests, making it suitable for various daily activities, such as washing hands or light splashes. However, to prolong the bracelet’s lifespan, it’s recommended to avoid wearing it during swimming, showering, or any prolonged submersion in water.

If you’d like to learn more, visit Care Guide

Your Totwoo™ bracelet offers up to 72 hours of use on a single 60-minute charge, with a maximum battery life of up to 7 days depending on usage. The charging experience is designed to be simple and efficient.

For optimal battery performance, ensure regular charging and avoid overcharging.​

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We stand by the quality of our Totwoo™ bracelets. If you're not completely satisfied with your purchase for any reason, you can return it within 30 days of placing your order for a full refund—no questions asked.

If you have any issues with your Totwoo™ bracelet, our dedicated support team is ready to assist you. You can quickly get help through our chatbot or send us an email. We aim to respond promptly, addressing your concerns efficiently. Whether you have a technical problem or a general question, we're here to provide you with excellent support.

We ship to all locations in the United States and most countries worldwide. Orders typically process and ship within 2–3 business days. However, some international destinations may face restrictions or longer delivery times due to customs or other logistical issues. For precise shipping times and potential restrictions to your area, please check the shipping details at checkout or reach out to our customer support team.

Your order is typically delivered within 8 working days on average. Domestic orders within the U.S., Canada, and the U.K. usually arrive within 7–12 business days. For international orders, delivery may take between 7–18 business days, depending on the destination. These timeframes are estimates and may vary based on your location, customs processing, and other factors.